Three flexible service tiers
Work the way your organisation prefers. Keep your own cluster with specialist backing, share daily operations or let us run everything.
Run your platform on a proven operating model backed by dedicated Elastic specialists. We improve cost efficiency and scale capacity on demand, all under one predictable monthly fee
Work the way your organisation prefers. Keep your own cluster with specialist backing, share daily operations or let us run everything.
Scale dedicated engineering up or down as priorities shift. Our senior team steps straight in with no recruitment or training delays.
No timesheets, ticket queues or surprise bills. Elastic specialists, architecture and operations sit under one predictable invoice.
Leading tools still leave teams facing three bottlenecks:
Unoptimised thresholds flood teams with noise, masking critical outages beneath low-priority alerts.
Unfiltered logs and passive retention inflate cluster sizing, leading to unnecessary cloud expenditure.
Fragmented telemetry forces engineers to waste time manually correlating data during outages.
Tools don’t solve observability on their own. We combine an established operating model, continuous governance and embedded specialists to turn raw telemetry into measurable business value.
We specialise exclusively in the Elastic ecosystem. Our operating model combines continuous governance with dedicated specialists. We run and secure your platform as an active extension of your team.
We establish the architectural discipline, lifecycle governance and continuous senior oversight required to keep your Elastic estate fast, dependable and scalable.
Transition from legacy tools without disruption. Our specialists standardise data via OpenTelemetry and migrate your dashboards, queries and alerts as part of the service.
Work directly with Elastic specialists instead of a ticketing desk. We embed inside your team to design data pipelines, remove maintenance overhead and unblock delivery.
Prevent platform drift and slow queries. We continuously tune index lifecycles, shard sizing and AI-driven anomaly detection while you retain complete data control.
Extend your platform into native security. When required, we activate Elastic SIEM across your existing telemetry, giving SecOps real-time detection without separate pipelines.
Eliminate surprise overages. Whether bringing your own Elastic licence or using our platform, operations and engineering support are covered by a single predictable fee.
We enter long-term alliances where your success is directly tied to ours. This means acting as a permanent extension of your team - proactively evolving your platform as your business grows.
Migrate from your current observability tool to Elastic at no extra cost.
Already using Elastic? We audit your environment to restore peak performance.
Dedicated specialists take active operational ownership. We continuously tune pipelines, manage upgrades and maintain performance. Your architecture never drifts.
Powered by Elastic and managed by experts. Gain absolute clarity, spot issues early and respond fast.
Read more about Observability as a ServicePowered by Elastic and secured by experts. Expose threats early, correlate telemetry and stop attacks fast.
Read more about Cyber defence as a ServiceFixed-scope platform engineering delivered by specialists. Resolve bottlenecks, migrate and scale fast.
Read more about Elastic specialist servicesTake the friction out of your telemetry. Partner with dedicated Elastic specialists to turn complex logs and metrics into true operational reliability.
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